Price Match FAQ – Brandable Box

Price Match FAQ

More questions about our price match policy? Here's our detailed list of FAQs.

How do I request a price match from Brandable Box?

When making a purchase, or during the return and exchange period, price match requests from Brandable Box are handled via phone. Please email djaros@prattindustries.com for a price match request. Please tell us about the lower price that is still in effect that you want Brandable Box to price match. We will then review and verify the price match request. A price match request after a purchase from Brandable Box can be requested either by the person to whom the product was shipped or by the person who was billed for the purchase.

How do I show "proof" of the price?

The best way to show proof of price is to notify us of the website address of the designated major online retailer. We may check the website address of the designated major online retailer to verify the lower price and availability of the item.

Are competitors' services eligible for price matching?

No. Due to the differences in services being performed, Brandable Box does not match competitors' service prices.

How does your price match policy apply to pre-orders and backorders?

It will not apply in these situations.

How does your price match policy cover an item scheduled for delivery from Brandable Box?

If the price of an item drops at Brandable Box at any time before its scheduled delivery date, we will refund 100% of the difference, including tax.

What if the competitor does not have the item in stock or has limited quantities of the product?

Sometimes a qualifying competitor will advertise a product in ads and on its website as having limited quantities in stock. If the item is out of stock or the competitor has advertised as limited quantities of an item, it is not eligible for price matching. Likewise, if Brandable Box has a product that is advertised as being limited in quantity it will not be eligible for price matching. 

Is the price match policy different Internationally?

Only applies to domestic (lower 48) pricing at this time.

Does Brandable Box price match "free gift with purchase" offers?

No. We do not price match "free gift with purchase" orders. This includes a free gift card with purchase offers.

Does Brandable Box price match offers with financing?

Brandable Box does not match competitors' financing offers. We also do not price match to a competitors' price that can only be received when using the competitor's credit card.

Does Brandable Box match competitors' trade-in value and offers on trade-in products?

No. Brandable Box does not match our competitors' trade-in value and offers on trade-in products.

How does the Price Match Guarantee apply to coupons?

Brandable Box does not match competitors' coupons. Also, customers can either use a coupon or price match to a lower price, but not both. We do not allow a coupon to be used on a product that has a price match guarantee.

What does the "sale price" represent?

Our sale price represents the price you'd pay at some of our online competitors listed for our price match guarantee above.

Did you do a competitive price analysis?

We did, and below is the results of that pricing comparison for the 8x8x8 box (completed April 2019). If there's a difference, please email us at hello@brandablebox.io so we can update the chart.